We would like to inform you that a potential Canada Post service disruption may begin in May as they are negotiating a new collective agreement. If it occurs, this may affect deliveries from our Canadian dispensaries, potentially causing delays in receiving your medications.
To stay informed about the status of negotiations that may lead to a disruption, you can visit Canada Post’s official updates page here:
Canada Post Negotiation Status Updates
Rest assured, for now, our Canadian Pharmacies can ship your medication normally. As well, our partner dispensaries in the UK, Australia, and New Zealand are operating normally and will not be affected by this situation.
To ensure there is no interruption in your care, we recommend the following steps:
1. Order early to allow extra time for delivery.
2. Check your prescription to ensure you have enough refills to avoid delays with current or future orders. If needed, we can assist in contacting your doctor to help keep your prescription up to date.
3. Explore alternative options with our knowledgeable Patient Service Representatives, including delivery through our trusted partner pharmacies in the UK, Australia, or New Zealand.
Our team is here to support you every step of the way and will work with you to ensure timely access to your medication. We’re available by phone, email, or chat during the following hours:
• Monday to Friday: 8:00 AM – 7:00 PM CT
• Saturday: 9:00 AM – 5:30 PM CT
• Phone: 1-888-727-0726
• Email: [email protected]
Please don’t hesitate to reach out if you have any questions or need assistance. Take care!
Sincerely,
Your Team at Mail Order Meds